Practically

that's how much i'm a RPh. i get to sign things, as though i am, because i'm the most stable person in the pharmacy, and i love that. i know the most about what's going on in our store, and i love it. people come to me with their questions, and i don't always know the right answers, but i realized today that just because i don't know the answers doesn't make it impossible, or unattainable to find them. we may not have all the answers to every question, but we have the means to find the answers to all the questions, given enough time. telling the customers this makes them happy, and that makes me happy. it makes me happy. very happy. the first part of this makes me feel special, the second part of this makes me relieved, and relaxed, and i need to remember it, always. and to smile.

people like me today, the customers were good with me, and they were patient, and almost everyone who had a problem with us to begin with apologised to me for my distress at the end of our contact. beautiful, and it makes me feel good. of course, i told them that it was nonsense for them to be apologising to me, which made them feel even better. one customer who had a problem two days ago (that really really bad day), and had me in tears, called me to check and see if the prescription had been filled yet, and i told her yes, that it had been taken care of that evening.. she apologised to me too. her exact words: "i'm sorry i was such a bitch". mmm, i love that. i told her that it was nonsense, too, and i know she feels good about the pharmacy, now. if not the entire pharmacy, at least she feels good about me, and that makes me happy. because today, i know that i might just be enough to get people to stay with us, and not transfer. that's a wonderful feeling. my tummy gets all warm, to think that. i love today.

everything today makes me feel special.